As a business, we recognize the significance of building strong customer relationships. "Freund", the German word for friend, encapsulates the essence of trust, loyalty, and mutual support that we strive to cultivate with our customers.
Benefit: Fostering a sense of community and belonging.
Metric | Source |
---|---|
75% | Pew Research Center |
84% | Gallup |
How to Do It:
Benefit: Building long-lasting relationships based on trust.
Metric | Source |
---|---|
92% | Edelman Trust Barometer |
86% | Harvard Business Review |
How to Do It:
Benefit: Increasing customer loyalty and repeat purchases.
Metric | Source |
---|---|
60% | Salesforce |
52% | Accenture |
How to Do It:
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